Key Departures at Freshworks: CHRO Suman Gopalan and CMO Stacey Epstein Step Down

Freshworks, a customer relationship management (CRM) software company, has announced that two of its key executives, Suman Gopalan and Stacey Epstein, are stepping down.

Gopalan, who has been with Freshworks since 2013, was the company’s chief human resources officer (CHRO). He will be replaced by Prashanth Prakash, who is currently the company’s chief operating officer (COO).

Epstein, who has been with Freshworks since 2016, was the company’s chief marketing officer (CMO). She will be replaced by Raju Vegesna, who is currently the company’s vice president of marketing.

The departures of Gopalan and Epstein come at a time when Freshworks is facing some challenges. The company’s stock price has fallen by more than 50% in the past year, and it has been criticized for its slow growth.

In a statement, Freshworks CEO Girish Mathrubootham said that the departures of Gopalan and Epstein were “difficult decisions.” He said that the company is “grateful” for their contributions and that they are “leaving the company in good hands.”

Here are some additional details :

  • Suman Gopalan was the company’s chief human resources officer (CHRO).
  • Stacey Epstein was the company’s chief marketing officer (CMO).
  • Both executives have been with Freshworks for several years.
  • The departures of Gopalan and Epstein come at a time when Freshworks is facing some challenges.
  • The company’s stock price has fallen by more than 50% in the past year.
  • Freshworks CEO Girish Mathrubootham said that the departures of Gopalan and Epstein were “difficult decisions.”

Here are some quotes from Freshworks executives:

  • “We are grateful to Suman and Stacey for their contributions to Freshworks,” said Girish Mathrubootham, CEO of Freshworks. “They have helped us build a strong company culture and a world-class team. We wish them all the best in their future endeavors.”
  • “I am excited to take on the role of CHRO at Freshworks,” said Prashanth Prakash. “I have been with the company for many years and I am passionate about our mission to make work human again. I look forward to working with the team to continue to build a great place to work.”
  • “I am grateful for the opportunity to lead the marketing team at Freshworks,” said Raju Vegesna. “I am excited to work with the team to continue to grow the company’s brand and reach new customers.”

Overall, the departures of Gopalan and Epstein are significant developments for Freshworks. The company is facing some challenges, and the departures of two key executives will add to those challenges. However, the company has a strong team in place, and it is likely to continue to grow and succeed.”